OpenAI intelligent agent users surpass 10 million; demand doubles after the release of ChatGPT Work.

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The number of users of OpenAI's AI agent products has risen rapidly, surpassing ten million soon after the release of ChatGPT Work, and the market rivalry with competitor Anthropic continues to intensify.

On July 21, OpenAI announced that its two AI agent products—Codex, which is designed for programming scenarios, and ChatGPT Work, which handles comprehensive tasks—have reached a combined user count of 10 million, nearly doubling compared to earlier this month.

The launch of ChatGPT Work directly fueled this growth. This product is positioned similarly to Anthropic's previously launched collaboration tool "Cowork", further accelerating the competitive landscape in the AI agent field.

AI Agents, the Next Battleground

AI agents are regarded by the industry as the next core product form after basic chatbots.

Unlike traditional conversational AI, agent products can autonomously handle more complex, multi-step tasks, significantly lowering the operational threshold for users.

OpenAI's agent business expansion is built upon its massive user ecosystem. Since the launch of ChatGPT at the end of 2022, the product has accumulated over 900 million weekly active users, providing a natural entry point for promoting agent-type products.

In comparison, the current scale of 10 million agent users still accounts for only a tiny fraction of ChatGPT’s overall user base, indicating ample room for internal conversion.

How to convert its vast base of basic users into paid users for agent products will be the key challenge for OpenAI's next stage of commercialization.

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