"Hallucinations" affect "reliability"! Salesforce executive says "trust in large models has declined" and usage has already been reduced.
Executives at enterprise software giant Salesforce have admitted that confidence in large models has declined over the past year. The company is reducing its reliance on generative AI in its main AI product Agentforce, opting instead for more fundamental “deterministic” automation technologies to improve software reliability.
On Monday, The Information