Does Salesforce shatter the doomsday theory? Bank of America pours cold water: Traditional "per-seat fee" model is still being eroded by AI, and new businesses cannot yet support high valuations.
Salesforce's latest quarterly report has dispelled the market's extreme concerns that "AI will disrupt CRM platforms," but Bank of America believes that AI's structural erosion of the traditional "per-seat" model continues, and the size of emerging AI businesses is not